The second-hand marketplace Users Express Displeasure About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
